Refund & Cancellation Policy

Paid subscriptions are billed in advance for the billing period you select (monthly or annually) and renew automatically at the end of each period at the then-current price, unless you cancel before the renewal date. You will retain paid access through the end of the period you already paid for, even after cancelling future renewals.

You can cancel your subscription at any time from Settings → Billing in the app. Cancelling stops future renewals; it does not immediately end access to Pro features, which continue until the end of your current paid period. We do not charge a cancellation fee.

We issue refunds in the following cases:

• You were charged due to a verified technical error on our part (for example, a duplicate charge for the same billing period).
• A payment was declined, reversed, or failed after being shown as approved, and you did not receive the paid access you were charged for.
• Refunds required by applicable consumer-protection law in your jurisdiction (for example, a statutory withdrawal right for a distance contract, to the extent it applies to digital services and has not been waived by your acknowledged early access to paid features).

Because Pro access is granted immediately on payment, we generally do not provide partial refunds for unused time within a billing period once that period has started, or for "change of mind" cancellations after paid features have been accessed. We review requests made outside the eligibility cases in Section 3 on a case-by-case basis and may offer a partial refund, credit, or extension at our discretion.

To request a refund, contact us at info@assets.ge with your account email and, if available, the order ID from your billing confirmation or the post-payment status page. We aim to respond within 5 business days.

If a payment is declined, expires, or is reversed by Flitt, no Pro access is granted for that charge. Because the payment was never successfully completed, the attempted amount is never captured or charged to you. If a payment shows as pending, access is granted only once Flitt's server-to-server confirmation is received; the status page reflects the verified order status from that confirmation, never a value read from the URL, which is never trusted for granting access.

Approved refunds are returned to your original payment method. Processing time depends on Flitt and your card issuer or bank and can take up to 14 business days to appear on your statement after we approve the refund.

If you believe you were charged in error, please contact us first so we can resolve it directly - this is usually faster than a chargeback. Initiating a chargeback without first contacting us may result in suspension of your account while the dispute is investigated.

We may update this Refund & Cancellation Policy from time to time. We will update the "Last updated" date above when we do. Changes do not apply retroactively to a period you have already paid for.

Billing and refund questions can be sent to info@assets.ge or through /contact.